Travel and Tourism Industry


Use cloud-based voice, messaging video, AI-enabled speech analytics, and ChatBot solutions to provide first-rate customer service. Make it easy for your consumers to recall your unfailing assistance by giving them several ways to contact you.

How can Bonvoice help in Travel and Tourism Industry?

Customizable IVR menus

Bonvoice's IVR menus allow travel and tourism companies to give each customer a unique service. Businesses may improve customer service and response times by connecting them with the most qualified person or department quickly and easily through options like language, location, and tour type selection.

Virtual Numbers

Virtual phone numbers allow businesses to give the impression of being locally based, even if they don't have any locations there. Your company's credibility and trustworthiness rise when customers can contact you using their own area code.

SMS campaigns

Send your consumers personalized information, promotions, and reminders using our SMS campaign function. Moreover, you can use our multilingual support feature to send messages worldwide. This contributes to the development of brand loyalty and fosters customer retention.

How can communication solutions help Travel and Tourism?

Evaluate the ROI

Improve the ROI by gauging the efficacy of marketing initiatives based on hard data. Gone are the days of wasting money on ineffective marketing efforts. Our cloud-based communication solutions can help you maximize the effectiveness of your marketing dollars, allowing you to expand your travel and tourism business while expanding your consumer base.

Recording and Analytics

You can use the call records and data we give on our platform to keep tabs on call quality, agent efficiency, and the overall customer experience. Better training, smarter business decisions, and a deeper appreciation of client tastes are all possible thanks to this data.

Location-based marketing

Narrow in on potential clients based on where they are physically located. Promoting tours and activities in the area and offering information about interesting landmarks in the area can both benefit greatly from this.

Virtual tour assistance

Customers can speak with tour guides via voice and video calls using Bonvoice's virtual tour support tool. Enhancing the whole trip experience, this function aids clients in navigating unfamiliar locations, gaining insight into the local culture, and receiving tailored advice.

Automated booking reminders

Businesses in the tourism industry need to share multiple updates to streamline the overall process. Use Bonvoice's automated booking reminders to keep clients from forgetting about their impending reservations and provide them with a soothing experience.

Seamless integrations

The cloud-based telephony services are fully compatible with various reservation and CRM software the tourism industry uses. With this improvement, companies may standardize their procedures and offer a unified multichannel customer service experience.

Why choose us?

Comprehensive solutions

At Bonvoice, we understand that the Logistics and Transport sector is a complex and diverse industry that requires comprehensive solutions. Our cloud-based communication solutions offer voice, text, and email services in one place to streamline your communication efforts.

Automated Communication

We offer automated communication solutions, improving customer satisfaction. Our chatbots and IVR systems can handle customer queries and provide timely responses, even when you're not available, ensuring your customers always receive the attention they deserve.

Customer Engagement

Our solutions are designed to help you engage with your customers in a personalized and meaningful way. We offer tools that help you segment your audience, create targeted campaigns, and track customer behavior.


Our solutions come with built-in analytics tools that help you track your performance, measure your ROI, and make data-driven decisions. With real-time data on customer behavior, campaign performance, and call metrics, you can optimize your communication efforts and improve your bottom line.


We understand that cost is a critical factor for logistics and transport businesses. That's why we offer affordable pricing plans that are designed to fit your budget. Our pricing plans are transparent and straightforward, with no hidden costs or fees.


As your business grows and evolves, your communication needs will change. That's why our solutions are scalable, allowing you to add or remove services as needed. Whether you need to scale up during peak periods or back during slower times, our solutions can adapt to your changing needs. Choose Bonvoice for all your communication needs in the Logistics and Transport sector. Our comprehensive communication solutions, affordable pricing plans, and personalized support are designed to help you succeed.

Contact us today to learn more and take your business to the next level!

Find out how Bonvoice can work for you

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Bonvoice Solutions Private Limited,
3rd Floor, 10K building
Kerala Technology Innovation Zone
Kinfra Hi-tech Park,
Kalamassery Cochin-683503

+91 9072 279 999
+91 86456 78025