Healthcare Sector


Revolutionizing the Healthcare Communication

Time spent on anything other than patients is poorly spent in healthcare. Bonvoice's cloud communication tools are designed to streamline routine procedures and make caring for patients more manageable via rapid phone, messaging, and video chats. Reduce client wait times on individualized and protected communication channels!

Why Does Healthcare Sector Need Automated Communication System?

Quick access to customer service

Set up and power one phone number for all client inquiries, with interactive voice response (IVR) menus and the ability to route calls to your staff. Calls can be routed to the appropriate physicians or departments based on the information provided by the user.

Inform Patients with Bulk SMS

Use our bulk SMS feature to notify patients of upcoming appointments and refills. Our software dials the customer's phone, and their message is played. Customers can further customize these alerts to meet their needs by entering their name, medicine, and other information.

Keep track of patient information

Using our IVR with a CRM system, you can easily track and manage your patients' appointments, medications, follow-up visits, postponed appointments, and call recordings. This breakdown will allow you to better comprehend and care for your patients.

24/7 Emergency Helpline Available

Use our Toll-Free number to continue providing superior customer service. Provide immediate medical attention to your patients if they call for help. In an emergency, such as a natural disaster or terrorist attack, you can alert your entire crew with a single phone call.

Automatic collection reminder calls

The easiest way to ensure patients are prepared for collecting reports is to send automated reminder calls 30 minutes beforehand. A simple technique to inform the client that the reports are ready for pickup is through an automated phone call.

Cost-Saving Measures

Your company's output will increase, and administrative costs will be reduced thanks to toll-free lines, auto-receptionist features, real-time dashboards, and automatic reminder messages. In addition, we offer flexible, affordable, yet effective service.

Features of a cloud-based telephone system for the Healthcare Industry

Systematized prompts

Automatic phone calls and text messages remind patients of their upcoming appointments, and their opinions can be gathered through calls or messages after every appointment.

Real-time monitoring

Get a real-time dashboard displaying patient calling regions, call recordings, and logs. So, you get an in-depth report detailing the missed and received call counts for individual patients.

On-hold Messages & voicemail

While patients are on hold, healthcare facilities can educate the public about a specific ailment, and patients can leave a voicemail outlining their issues if medical personnel are unavailable.

IVR & Call Routing

IVR systems can be used to schedule on-call appointments and offer around-the-clock help. You can forward calls to the appropriate service in the hospital based on the given information.

Update medical records

You can keep your patient data up-to-date with the help of our system and the integration you already use. Team communication and prompt updates contribute to better care planning.

Check The ROI

Missed Call Solution Virtual Business Numbers can be linked to your online and offline marketing initiatives, creating a unified multichannel platform for tracking and monitoring.

Why choose us?

Comprehensive solutions

We offer a full suite of customer engagement solutions, including voice, text, email, integrations, and digital marketing. This means we can meet all your communication needs in one place.


With years of experience in the industry, we understand the unique communication needs of the banking and finance sector. We have worked with businesses of all sizes and can help you find the right solutions for your business.


Whether you are a small Lab owner or a chain of Hospitals, Labs, etc., we have all you need to simplify and scale up your business with our automated and smooth communication solution!


As a licensed virtual telecom operator, we can provide enterprise-grade voice services at a fraction of the cost of traditional carriers. So save money on your communication expenses without sacrificing quality.


Security is paramount in the banking and finance sector. Our solutions are designed to be secure and compliant with industry regulations, ensuring your customer data is always safe.

Dedicated support

We believe in providing personalized support to our customers. Our team of experts is available 24/7 to help you with any issues or questions. We are committed to providing excellent customer service and helping you succeed.

Willing to make your Healthcare Business swift and smooth?
Try out Bonvoice!

Find out how Bonvoice can work for you

secure, reliable, and affordable?

Try Bonvoice!

We also provide custom features that
meet your specific needs.

Call +91 9072 279 999
Bonvoice Solutions Private Limited,
3rd Floor, 10K building
Kerala Technology Innovation Zone
Kinfra Hi-tech Park,
Kalamassery Cochin-683503

+91 9072 279 999
+91 86456 78025